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We answer every message. Real people, usually within one business day.
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Reach Us Directly
For order status, product questions, sizing help, design requests, or anything else, send us an email. We reply Monday through Saturday and aim to respond within 24 hours.
Business Address
Facilitya
1339 Irving Road
Columbus, OH 43215
United States
Support Hours
Monday – Saturday
8:00 AM – 5:00 PM (Eastern Time, GMT-5)
Order & Shipping Questions
For tracking, delivery timelines, address changes, or returns, please include your order number in your email. You can also visit our Shipping Policy, Refund Policy, and FAQ pages for instant answers.
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